Text BlazeZendesk

Save time, eliminate mistakes and streamline work in Zendesk

Streamline ticket resolution in Zendesk. Create shared smart templates (snippets) and use them in Zendesk.

⭐⭐⭐⭐⭐ 1,000+ Chrome Web Store reviews
400,000+ people use Text Blaze to end repetitive typing
The logo for Zendesk
⭐⭐⭐⭐⭐
This saves me so much time! I love how easy it is to use.

Donna W

Chrome Web Store

⭐⭐⭐⭐⭐
Such a great app! Time saver and best of all works across devices.

Jay K.

Chrome Web Store

⭐⭐⭐⭐⭐
A freaking mazing !! Can't live without it, best thing ever.

Mae S.

Chrome Web Store

Smart templates (snippets) for Zendesk

  • Create shared smart templates (snippets) and use them in Zendesk and anywhere else.
  • Eliminate repetitive typing and mistakes.
  • Align on shared language.

Personalize your message with ease

  • Automatically include information from the ticket, such as the requester name, assignee's name or tags.
  • Add placeholders such as text boxes and drop-down menus.
  • Incorporate rules to dynamically control the snippets' output.

Automate actions

  • Automate actions such as setting tags or assigning the ticket to another team.
zendesk integration usage

Eliminate repetitive typing and mistakes with Text Blaze

Easy-to-use templates with endless customizability and powerful automation. All with full control at your fingertips.

Forms Screenshot

Import ready to use folders full of useful useful snippets.

Folder "Zendesk examples":

Initial response
Select response to customer and set tag
Automatically response based on tags
Shows multiple uses of Text Blaze on different websites and apps

Zendesk command pack: commands to speed up your work in zendesk. easily include information from the ticket you are working on.

Activating this command pack will add new dynamic commands to Text Blaze, extending its capabilities. You can use these new commands as part of your snippets to create powerful combinations and simplify your work further.

This command pack has been created to work with Zendesk in particular.

Included commands:

Requester name
Requester first name
Assignee name
Assignee first name
Assignee group
Set Assignee
Get tags
Set tag
Is tag
Subject

...

Shows the usage of command packs within Text Blaze